Roles and Responsibilities: Candidate must know any of the following languages: English & Hindi candidates must be good in Hindi and English language. Handling inquiries/complaints from customers, targeting satisfactory closure. Developing relationships with clients and customers, thus enhancing the business. Communicating courteously with customers by telephone, email. Customer Satisfaction and improved services. Keeping accurate records of discussions or correspondence with the clients/customers Consistency in quality. Setting up appointments. Target Oriented. Making Outbound Calls.